1. Introduction

Bileeta (Pvt) Ltd (“Bileeta,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our clients, partners, and users. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our websites, cloud-based ERP software, or related digital solutions.

By using Bileeta’s services, you consent to the practices described in this policy.

2. Information We Collect

We collect information to provide better services and enhance your experience. The types of data we collect include:

a. Personal Information
Details such as your name, email address, phone number, company name, and job title when you contact us, request a demo, or subscribe to our communications.

b. Technical Information
Information automatically collected from your device, such as IP address, browser type, operating system, and pages visited. This helps us improve our website performance and user experience.

c. Business Information
Data provided when you use Bileeta ERP or our cloud-based services, including operational and transactional details required to deliver digital business solutions securely.

3. How We Use Your Information

We use collected data to:

• Provide and improve our ERP software and services.

• Personalize user experience and deliver relevant content.

• Communicate with clients regarding updates, offers, or support.

• Ensure data security and compliance with applicable laws.

• Analyze usage trends to enhance our digital platforms.

4. Data Protection and Security

Bileeta implements industry-standard security measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. Our cloud ERP systems are built on secure, compliant infrastructure, ensuring data integrity and privacy for all users.

5. Information Sharing

We do not sell or rent personal information. Data may be shared only with trusted partners or service providers who support our operations under strict confidentiality and data protection agreements.

We may also disclose information when required by law or to protect Bileeta’s legal rights.

6. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and analyze site performance. You can manage or disable cookies through your browser settings, though this may affect site functionality.

7. Data Retention

We retain information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and maintain service records.

8. Your Rights

You have the right to:

• Request access to or correction of your data.

• Withdraw consent for marketing communications.

• Request deletion of personal information, subject to applicable laws.

To exercise these rights, contact us at marketing@bileeta.com.

9. Third-Party Links

Our website may contain links to external websites. Bileeta is not responsible for the privacy practices or content of those third-party sites.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, regulation, or our operations. The latest version will always be available on this page.